Show Me Your Score: Frequently Asked Questions

What is the Show Me Your Score Safe Driving Challenge?

The Show Me Your Score Safe Driving Challenge is a safe driving contest for teens, designed to make Missouri’s drivers safer, and ultimately reduce roadway injuries and fatalities. Additionally, this contest provides the opportunity for teen drivers to compete with teens from other high schools in Missouri and win prizes for safe driving.

Research shows when drivers receive app-based feedback after their trips, they are more likely to make safer decisions the next time they are behind the wheel. 

 

How It Works

Step One:

Register your school for the Show Me Your Score Safe Driving Challenge.

(Note: a faculty member must register their school, students may only participate once a school is registered)

Step Two:

Once a school is registered, students can download the DriveWell Go app, and sign into the app with the instructions provided to the faculty point-of-contact.

Step Three:

Buckle up, put down your phone, and drive at a safe speed every trip to be eligible to win part of the $15,000 in monetary prizes! Don’t forget to check the DriveWell Go app on your phone after each trip to see how you scored.

Instructions for DriveWell Go App

For iOS Users

1) Download the DriveWell Go App

2) Tap New User

3) Create an account. 

a) Enter your email. Use your school email account.   This helps us identify you if you win, so please use your work email. 

 

b) You will need to create a username.   You need to use this REQUIRED FORMAT so we can identify you in case you are a winner: 

 

                First name + Last name initial + School
                Ex: JohnSCentralHighSchool

 

c) Enter the token/code 136250

 

4) Tap Continue.

5) Grant Location permission:

a) Tap Next.

b) Choose "Allow while using the app."

c) Tap Next, select "Change to Always Allow."

6) Accept Motion Activity:

a) Tap Next.

b) Click OK.

7) Allow Notifications:

a) Tap Next.

b) Select Allow, then "Always Allow."

8) Congratulations, you're enrolled! Start driving and check your score

For Android Users

1) Download the Drivewell Go app

2) Tap the SIGN UP button.

3) Create an account. 

a) Enter your email. Use your school email account.   This helps us identify you if you win, so please use your work email. 

 

b) You will need to create a username.   You need to use this REQUIRED FORMAT so we can identify you in case you are a winner: 

 

                First name + Last name initial + School
                Ex: JohnSCentralHighSchool

 

c) Enter the token/code 136250

 

4) Tap Continue.

5) Grant Location permission:

a) Tap Next.

b) Choose "While using the app."

c) Go to Settings, and select "Allow all the time."

6) Enable Bluetooth:

a) Tap Next.

7) Turn off Optimize Battery:

a) Tap Next.

b) Select Allow.

8) Tap Continue.

9) Congratulations, you're enrolled! Start driving and check your score.


Awards and Prizes

There are many ways to win a part of the $15,000 in monetary prizes during the Show Me Your Score Safe Driving Challenge for students, schools, and faculty leaders!

Show Me Your Score Safest Drivers - $1,500 check
  • The individual grand prize for the teen driver with the highest rolling average safe driving score over the 12-week challenge period
  • Three individual grand prize winners will be awarded, one from each of the three school divisions
Show Me Your Score Safest Schools - $1,000 check
  • The schools with each of the three safest drivers will be awarded a prize to use toward student-safety program, such as Project Prom or Project Graduation
  • Three winners will be awarded, one from each of the three school divisions
Phone Down Defender - $200 gift card of choice
  • The top five Challenge participants with the highest rolling average score for distraction-free driving at the end of the 12-week challenge period
  • Winners may be part of any school-division and exclude grand prize recipients
Slow Your Roll Champion - $200 gift card of choice
  • The top five Challenge participants with the highest rolling average score for safe speed at the end of the 12-week challenge period
  • Winners may be part of any school-division and exclude grand prize recipients
Safe Driving Influencers - $250 gift card of choice
  • School faculty who register their school for the Challenge AND provides photos or videos of students promoting the contest (i.e. hanging banners, lunch time tabling, distributing information), will be entered in a drawing in which up to ten (10) winners will be selected at random at the end of the contest period
  • Photos and video provided may be used as promotional material for the Challenge
Safe Driver Weekly Winner - $50 gift card of choice
  • Drivers with a rolling average safe driving score of ninety (90) or above will be entered into a random drawing where four (4) winners will be selected each week, beginning in Week 3
  • Participants may only win weekly drawing prizes once during the contest period
Taking the Challenge Weekly Winner - $10 gift card of choice
  • All remaining registered participants who did not quality for the Safe Driving Weekly Winner will be entered into a random drawing where ten (10) winners will be selected each week, beginning in Week 3
  • Participants may only win weekly drawing prizes once during the contest period

     


Who is eligible to participate in the Challenge?

Show Me Your Score Safe Driving Challenge registration is open to accredited high schools (grades 9-12) in Missouri. Contest participation is limited to any student enrolled at a Missouri high school, which has registered for the contest, and with lawful driving privileges by the start of the contest period.

What are the Challenge dates?

  • Enrollment/Registration Opens: October 1, 2024
  • Enrollment/Registration Closes: October 30, 2024
  • Safe Driving Challenge Period: November 1, 2024 to February 1, 2025

What are the school divisions for the Challenge?

Schools will be divided into three divisions based on the enrollment size for grades 9-12 at time of registration. This may be adjusted based on actual registration.

  • Small – 1-200 enrollment
  • Medium – 201-550 enrollment
  • Large – 551+ enrollment

How does the DriveWell Go app work?

Once you download and login the DriveWell Go app, it will automatically measure speeding, acceleration, turns, braking and phone motion use while you are driving. The app provides you with immediate feedback after a trip so you can improve your skills. Plus you can see how your safe driving score stacks up against other participants.

Who has access to the driving scores collected during the contest? 

Students’ scores are only visible to other participants from the same school division who are registered in the app and challenge sponsors AAA Missouri and Cambridge Mobile Telematics. Driving scores are only used for the purpose of determining the winners of the Challenge grand and weekly prizes.

Who should I contact with additional questions not answered here?

Nick Chabarria, AAA Missouri – chabarria.nick@ace.aaa.com


 

 

More Frequently Asked Questions

How does the app score my driving?

The app collects and analyzes your driving data, then provides an overall driving score out of 100 based on a series of criteria. For each of the criteria below, a specific subscore is also provided.

Phone Distraction: Using the phone in your hand while the vehicle is in motion

Hard Braking: A sudden reduction in speed

Speeding: Driving over a safe speed for a given road

Hard Acceleration: A sudden increase in speed

Cornering: Turning or swerving harshly

Why did my score go down?

There are three main reasons that your score may decrease.

 

Change Over Time: The app calculates your score based on your trips over the last two weeks. This means that your scores may change each day as trips older than two weeks are removed from the score calculation, including overall score, scored distance, and the number of scored trips.

 

Change in Risky Events: The score is based on driving performance. If your trips within a given two-week period have more risky events than earlier periods, your score will be lower as a result.

 

Change in Driving Distance: Finally, the score is also based on risk per distance driven, so that if your risk events between two periods are similar, but you drive fewer miles in the second period, your score may go down.

What is the difference between the number score and the star rating?

Number Score

Your overall score, out of 100, is presented on the Dashboard screen in the app. This is the key measurement of your driving performance, calculated with data from your trips over the past two weeks. The app compares your performance to the typical driver population for each subscore, like hard braking or speeding, and then weighs your subscores together to produce an overall score. The app uses aggregated data from millions of users and billions of recorded miles to calculate your relative level of risk per mile.

Star Rating

The star ratings are granted for each individual trip and can be viewed on the Trips screen. They provide an idea of what happened on each trip. For a given trip, you can lose stars for any risky events that occur, such as phone use, hard braking, speeding, hard acceleration, and hard cornering.

How is hard braking measured?

The app records a hard braking event when you reduce your speed suddenly, such as slamming on the brakes in a lower-speed zone or drastically reducing speed on the highway. If you engage in hard braking often, even at lower speeds, it may suggest tailgating or not paying attention, which can be factors in crashes.

Why was I penalized for hard braking when I couldn't avoid it?

The app does not know the circumstances of a specific hard braking event - it only measures how hard you are braking, and for how long. Your overall score takes into account the number (rate) of hard braking events. Occasional hard braking in unavoidable circumstances does not substantially impact your score. Note that you may lose stars for an individual trip because the stars only provide a measure of what happened on that trip.

How is speeding measured?

The app identifies a speeding event when the user is driving above the "safe speed." This is based on a threshold over the posted speed limit for the relevant road.

I was on the highway but it said I was speeding on the frontage road. What should I do?

At times, the app has trouble distinguishing between the highway and the frontage road next to the highway. As a result, the app can judge your speed based on the frontage road instead of the highway. We're developing an improvement to address this issue. Until then, please reach out to your app support team if you need to report this issue.

How is hard acceleration measured?

Hard acceleration measures the rate at which you accelerate during a trip - that is, how quickly you shift from a lower speed to a higher speed. Circumstances like merging into fast-moving traffic can make hard acceleration unavoidable at times, and rare occurrences should not affect your score. If you are frequently marked for hard acceleration, however, it will reduce your score.

How is hard cornering measured?

The app records a hard cornering event if you drive around a corner harshly. To avoid hard cornering, reduce your speed around corners.

How is phone use measured?

The app uses a combination of three factors to detect phone distraction: The phone screen is on

The phone is in motion in your hand The car is in motion

Why was I penalized for phone use when my car was stopped?

Even if the car is stationary when you pick your phone up, the app registers a phone use event if you begin to drive while still holding it. The distraction penalty only applies for the period of time you are using the phone while in motion. It is safer to stop using the phone before beginning to drive.

Why was I penalized for phone use when my passenger was using my phone? Because the app currently does not distinguish between a driver using the phone distractedly, and a passenger using the phone safely, we recommend passengers not use the driver's phone to ensure your score is not affected. We understand that passengers may use the driver's phone and will be working on an update in the future to represent this.

How does the app know if I am a driver or a passenger?

Over time, the app learns your driving behaviors and common routes, allowing it to determine whether you were a driver or a passenger for a given trip. To help the app in this process, we recommend that you review and update your trip classifications for your first ten or fifteen trips so the app learns whether you are a driver or passenger, or in another mode of transportation.

To classify your status, navigate to the Trips screen, tap on a given trip, then tap the Driver icon in the upper right corner. You will see a series of options from which to select the correct mode of transportation. Your scores should be recalculated immediately, although your Streaks and Leaderboard ranking may take a short time to update.</p></div>

How does the app determine the start and end of a trip?

The app uses a number of different phone sensor inputs to identify if a drive counts as one or more trips. For example, the app should differentiate between being stopped in traffic and being stopped because the trip has ended. Note that if a single trip was recorded as two trips in error, it should not affect your score.

What is the gray line that appears on my trip route?

The app may take up to a minute or two after a trip starts to detect driving and start collecting location data. In these situations, the app calculates an inferred path back to your last known location. The app displays the inferred path to you as a gray line on the trip route.

Why does the app say that it is recording a trip when I am not in a vehicle?

In rare cases, you may see a "Recording" message in the app when you are not on a trip. This can occur because the phone has registered changes that are similar to the movement of a vehicle. Even though the app says "Recording," this will not generate valid trip recordings that are scored or displayed in the app. In the rare event that one of these trips does display in the app, you have the ability to change the trip label so that it is not scored.

Does the app use my phone data?

Yes, the app uses some phone data to process and score your trip results. The app uploads about 400-500 kilobytes of data per hour of driving.

Does the app require an internet connection?

Internet access is required to process and score any new trips. This Internet connection can come from a Wi-Fi network or a cellular network. If the smartphone is not connected to the Internet when new trip data is ready to be uploaded or newly scored trips are ready to be downloaded, the upload/download will happen automatically when the Internet connection is available.

An active Internet connection is not required to record trip data or view the results of prior trips.

What data does the app record?

The app records data to measure your driving during a trip and identify risky driving events. In addition, we may receive data related to your use of the app to help us improve the app experience. The app collects:

Location data (incl. from GPS when available) Accelerometer data

Gyroscope data, if available Magnetometer data Barometer data, if available, Time

Your interaction with the phone while you're driving (for example, whether the phone is in motion or not)

Important: The app does not record information about which apps are in use or the content of any messages or calls.

 

Smartphone settings and status

Your interactions and engagement with the app's screens and information

Does the app use my phone's battery?

The app uses the phone's battery to run, and has a negligible effect on the battery when you are not driving. When you're driving, the typical battery drain is only a few percent per hour. This amount varies based on the smartphone model and age.

To check the app's battery usage:

iPhone

Go to: Settings > Battery > Scroll to find the app

Android

Go to the app’s App Info page > Scroll through the options to find battery usage Note that each manufacturer may modify the interface so these steps might vary.

 

Why do I need to accept permission requests?

Once you download the app, you will receive permission requests from your phone's operating system. You need to accept these requests to engage with and benefit from the app's features.

For the app to function properly, the following permission requests must be set exactly as directed:

iOS

(Required) Location Services: Location permissions must be set to Always (with Precise Location set on iOS 14 and above). This permission is required for the app to record trips.

(Strongly Recommend) Motion & Fitness: Using motion activity, the app can more accurately determine when to start and stop trip recording.

(Recommended) Notifications: Enabling notifications for the app lets the app send you updates about your trips, rewards (if available), and other engagement features.

(Required for programs with the Tag device) Bluetooth: The app needs Bluetooth permission to communicate with the Tag (iOS 13 and up). The Tag connects to the smartphone via Bluetooth Low Energy, so you can continue using other Bluetooth devices at the same time.

Android

(Required) Location permissions: Location permissions are required for the app to be able to record trips in the background. Beginning with Android 10, this permission must be set to "Allow all the time."

(Required) Physical Activity: User activity permissions are required for reliable trip detection.

(Recommended) Notifications: Enabling notifications for the app lets the app send you updates about your trips, rewards (if available), and other engagement features.

(Required for programs with the Tag device) Bluetooth: The app needs Bluetooth permission to communicate with the Tag. The Tag connects to the smartphone via Bluetooth Low Energy, so you can continue using other Bluetooth devices at the same time.

Why aren't my trips recording?

The app should automatically run in the background of your smartphone. This means the app does not need to be opened or displayed on the main screen in order for the smartphone to record trips. If your app is not recording trips automatically, you may be experiencing one of the following situations:

The app will not record if the phone is powered off.

The app will not record if the phone battery is very low or Power Save/Low Power modes are on.

To troubleshoot: Charge the phone battery and turn off Power Save or Low Power mode. Most phones also allow you to determine at what percentage your battery saver turns on. If you would like Power Save or Low Power mode to turn on at a lower threshold like 10%, visit your phone's battery or battery optimization section in Settings.

The app will not record if Location is disabled.

To troubleshoot in iOS: Navigate to "Settings." Select the app. Select "Location" and then select "Always." In iOS 14 and later, make sure Precise Location is set.

To troubleshoot in Android: Navigate to "Settings." Select "Apps & Notifications" and then "All Apps." From the App Info page, select your telematics app. Select "Permissions" and then "Location." Select "Allow all the time."

The app may not record if the phone is experiencing sensor issues, such as Location, accelerometer, or gyroscope not working properly.

To troubleshoot an accelerometer or gyroscope issue: To fix, turn off the phone and turn it back on.

If that doesn't work, it may be necessary to send it in for repair.

Tip: A symptom of the gyroscope malfunctioning is the inability to switch between portrait and landscape mode when the phone is rotated.

To troubleshoot a Location or GPS issue: Turn off the phone and turn it back on

If that doesn't work, it may be necessary to send it in for repair.

The app may not record if the phone is running multiple resource-intensive apps and the app does not have the necessary resources to perform.

To troubleshoot: Close resource-intensive apps.

The app will not record if Bluetooth is disabled (only for programs with a Tag device).

To troubleshoot: Enable Bluetooth. This varies by device but is usually available from a dropdown menu swiping down from the top of the phone screen.

Can I pause the app?

Standby mode is an optional setting that lets you turn off trip recording for a set time period. You may want to use this feature if you are traveling by public transportation for a period of time, or if you drive professionally and would prefer not to record work trips. To activate standby mode, navigate to the Settings screen within the app and select the duration of time for which you want the app to remain in standby mode.

Can I use the app with a new smartphone?

If you need to change phones or reinstall the app, log in under the Returning User option. A PIN code will be sent to the email address you provided during your first time registering for the app. The PIN code is a one-time password that does not expire, but can only be used once.

What is the Show Me Your Score Safest Driver Challenge?

The Show Me Your Score Safest Driver Challenge is a safe driving contest, designed to make Missouri’s drivers safer, and ultimately reduce roadway injuries and fatalities. Additionally, this contest provides the opportunity to compete with other businesses in Missouri and win prizes for your safe driving.

What are the benefits of participating?

You are rewarded via prizes for driving safely. Prizes each week total thousands of dollars! The safer you drive, the more likely you are to win a prize!

Can I be penalized for unsafe driving habits?

No, you will not be penalized for unsafe driving habits. This contest is designed to reward safe driving, not punish unsafe driving. However, we still encourage you to recognize your unsafe habits, and work to improve them.

Will the Contest Sponsors share my data?

Your personal information and individually collected data is confidential and will not be shared with third parties. Respecting your privacy is an important part of our commitment to providing an excellent service and product.

Will participation in the contest affect my insurance premiums?

No, participation in this contest will have no effect on contestants insurance premiums. The information collected during the contest will not be shared with any third parties, including insurance companies.

How do I win?

You win by driving safely! Each week the safest drivers in the Challenge, those with the highest driver score that week, will be rewarded with prizes. At the end of the contest, the teen driver with the highest overall driving score and his or her high school will be awarded grand prizes!

Who can I contact for further assistance or questions about the Show Me Your Score Safe Driving Challenge?

For further assistance, please contact ecooper@cmtelematics.com